Privacy & Cookie Policy
FLONIFY Privacy Policy
FLONIFY PRIVACY POLICY
Effective Date: January 01, 2025
Last Updated: January 01, 2025
1. Introduction & Overview
Welcome to FLONIFY. Your privacy and data security are of the utmost importance to us. This Privacy Policy(“Policy”) outlines how we collect, use, store, and protect your personal data when you visit flonify.com (the "Site"), use our mobile application (the "App"), or engage with any FLONIFY services(collectively, the "Services"). This Policy also explains your rights and choices regarding your personal information and how you can contact us for more details.
By using our Services, you acknowledge that your personal data will be processed in accordance with this Policy. If you do not agree with this Policy, please do not use our Services.
📌 Policy Updates: FLONIFY reserves the right to modify this Policy to reflect changes in our practices. If significant changes are made, we will notify users via the Site, App, or email.
2. What Personal Data Do We Collect?
Personal data refers to any information that can identify an individual. The specific data we collect depends on how you engage with our Services.
Categories of Personal Data We Collect
| Category | Examples | Source | Used for Targeted Ads? | Retention Policy |
|---|---|---|---|---|
| Basic Identifiers | Name, email, phone number, shipping & billing address | Provided by you | No | Retained for account lifetime + legal obligations |
| Device/Online Identifiers | IP address, account login, cookies, browser type | Collected automatically | Yes | Retained for security & analytics, then deleted |
| Commercial Information | Order history, wishlist, preferences | Provided by you | Yes | Retained for business & compliance needs |
| Network Activity | Browsing behavior, page views, device settings | Collected automatically | No | Short-term retention for analytics & fraud prevention |
| Customer Communications | Emails, chat logs, support tickets | Provided by you | No | Retained as needed for customer service |
| Payment Information | Credit card, payment method, transaction history | Provided by you (processed by third-party payment providers) | No | Retained by payment providers per financial regulations |
| Preferences & Behavior | Size, style, shopping habits | Provided by you & inferred from activity | Yes | Retained for personalization & analytics |
| User-Generated Content | Reviews, photos, uploaded media | Provided by you | No | Retained per Terms of Use |
| Influencer/Brand Partnerships | Public social media content, engagement data | Collected from public sources | No | Retained for business analysis |
🚫 We do not knowingly collect sensitive personal data, such as government-issued identification numbers, biometric data, or education records.
3. How Do We Use Your Personal Data?
FLONIFY uses your personal data to:
✅ Provide & Improve Our Services – Manage your account, fulfill orders, process payments, and enhance your shopping experience.
✅ Personalize Your Experience – Recommend products, tailor content, and customize offers based on your interests.
✅ Secure Our Platform – Detect fraud, prevent unauthorized access, and protect users from security risks.
✅ Market & Advertise – Show relevant ads, promotions, and email communications based on user preferences.
✅ Comply With Legal Requirements – Ensure regulatory compliance, handle tax obligations, and respond to lawful requests.
🔹 FLONIFY does NOT sell personal data.
4. When Do We Share Personal Data?
We may share personal data with:
🔹 Internal Teams – Customer service, IT, and legal teams for service and security purposes.
🔹 Third-Party Vendors – Payment processors, logistics providers, and marketing partners.
🔹 Legal Authorities – If required by law, subpoena, or government request.
🔹 Business Transactions – In cases of mergers, acquisitions, or corporate restructuring.
All third-party vendors are contractually obligated to protect your data and comply with privacy regulations.
5. How Do We Protect Your Data?
FLONIFY employs strict security measures to safeguard personal data:
🔐 Encryption – Secure transmission of sensitive data (e.g., payment information).
🛡️ Access Control – Limited access to personal data based on business need.
📊 Regular Security Audits – Compliance with ISO 27001, PCI DSS, and NIST cybersecurity standards.
🤖 AI-Based Fraud Detection – Continuous monitoring to prevent unauthorized activities.
6. Your Privacy Rights
Depending on your location, you may have the right to:
✔️ Access Your Data – Request a copy of your personal information.
✔️ Correct Your Data – Update inaccurate or incomplete details.
✔️ Delete Your Data – Request removal of your personal information.
✔️ Opt-Out of Targeted Advertising – Control how we use your data for marketing.
✔️ Withdraw Consent – If you previously consented to data processing, you may revoke it.
🔹 To exercise these rights, contact privacy@flonify.com or visit the FLONIFY Privacy Center.
7. Cookies & Advertising Choices
FLONIFY uses cookies and tracking technologies to enhance user experience and deliver relevant advertising.
Cookie Categories:
🍪 Essential Cookies – Required for website functionality (cannot be disabled).
📈 Analytics Cookies – Track usage patterns to improve the platform.
🎯 Advertising Cookies – Enable personalized marketing campaigns.
📢 Opt-Out Options:
- Adjust browser settings to disable cookies.
- Use "Do Not Sell or Share My Personal Information" settings in our Privacy Center.
- Visit YourAdChoices for ad opt-out preferences.
8. International Data Transfers
As a global platform, FLONIFY may transfer data outside your country for processing and storage. We implement Standard Contractual Clauses (SCCs) and encryption protocols to ensure GDPR-compliantdata transfers.
9. Additional Privacy Considerations
📍 Third-Party Websites – Our platform may link to external sites. This Privacy Policy does not apply to third-party platforms.
🧒 Children’s Privacy – FLONIFY does not knowingly collect data from individuals under 16 years old.
📜 Legal Compliance – We retain personal data as required by tax, legal, and regulatory obligations.
10. Contact Us
For privacy inquiries, data requests, or concerns, contact us at:
📩 Email: privacy@flonify.com
🌍 Website: www.flonify.com/privacy
📬 Mailing Address: FLONIFY Privacy Office, North York, Ontario - Canada
🔹 FLONIFY: Fashion That Puts Your Privacy First. 🔹
